Brighten Business Consulting Hiring! Full Time Student Success - Enrolment Executive in Federal Territory, Earn up to MYR 2,500 - Ricebowl

Work Arrangement: Office-based
Employment Type: Full-Time
Working Hours: 10:00 AM – 7:00 PM, with alternate Saturdays
Office Location: Shangri-La Hotel Kuala Lumpur

Passionate about helping people learn and creating a positive student experience?

We are looking for a passionate and customer-oriented Student Success & Enrolment Executive to guide prospective students through their learning journey while ensuring an exceptional student experience.

This role combines student advisory, relationship management, programme coordination, content support, and administrative responsibilities.

It is an opportunity for someone who enjoys working with people, supporting students, coordinating programmes, and contributing to a positive learning experience.

What You’ll Be Doing

You will support prospective and existing students throughout their learning journey while assisting with programme coordination and daily operations.

Your responsibilities will include:

• Responding to enquiries from prospective students and providing course recommendations based on their learning goals.
• Guiding students through the enrolment process and supporting them throughout their learning journey.
• Building strong relationships with students and encouraging continued learning.
• Coordinating class schedules, student registrations, and learning materials.
• Ensuring smooth communication between trainers and students.
• Assisting in workshop, event, and programme coordination.
• Capturing photos and videos during workshops and events.
• Supporting social media content creation and marketing activities.
• Maintaining accurate student records and preparing enrolment reports.
• Assisting with daily operational, administrative, and ad hoc tasks.

What We’re Looking For

Fresh graduates are encouraged to apply. We are looking for someone with a positive attitude who enjoys helping others and creating a positive customer experience.

You should have:

• Experience in sales, customer service, marketing, education, or account management is an advantage.
• Ability to communicate in English, Mandarin, and Bahasa Malaysia.
• Positive attitude with excellent communication and interpersonal skills.
• Organized, proactive, and able to work independently as well as in a team.
• Passionate about helping others and creating a positive customer experience.

Preferred Qualifications

• The following experience and skills would be an advantage:
• Experience in customer service, sales, or relationship management.
• Familiarity with social media management and content creation.
• Basic photography, videography, or video editing skills.
• Proficiency in Microsoft Office and Google Workspace.

Why This Role May Work for You

• Student-focused role – help prospective and existing students throughout their learning journey.
• Relationship building – develop strong relationships with students and support their continued learning.
• Programme exposure – gain experience in enrolment, workshops, events, and programme coordination.
• Content & marketing exposure – support social media content creation and marketing activities.
• Suitable for fresh graduates – fresh graduates are encouraged to apply.

Interested? Please provide your CV, current salary and expected salary when applying.

Note: Only shortlisted candidates will be contacted. Thank you for your interest in joining our company.

Pay: RM2,000.00 - RM2,500.00 per month

Work Location: In person