- Kuala Lumpur Federal Territory Malaysia
Monee Hiring! Full Time Collections Lead in Federal Territory - Ricebowl
Working Location
Job Description
Responsibilities
Job Description
- Oversee collections teams ensuring effective collections.
- Handle escalated cases while maintaining customer relationships.
- Monitor team performance and provide coaching.
- Provide appropriate remedial actions, including reviewing accounts and pursuing effective legal actions for debt recovery to minimize losses.
- Ensure all collection and recovery actions comply with regulatory guidelines and collection policies.
- Oversee and ensure relevant administrative works are carried out adequately.
- Bachelor's degree in finance, accounting, or a related field.
- At least 5 years of experience in managing delinquent accounts.
- The candidate should have experience in managing a team.
- Strong understanding of credit policies and compliance regulations.
- Proven leadership and coaching skills.
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