JOB DESCRIPTION
1. Responsible for attending incomingcustomer enquiries, propose suitable products and provide remote support to externalsales team for technical information requirements and necessary customersfollow up during their absence.
2. Reports to the Sales andTechnical Manager to support on sales and technical related matters.
3. Support sales and project initiatives,e.g attending online meeting, communicate with external vendors for sourcing ofproducts and services for the fulfilment of customer’s enquiries and orders.
4. Coordination with otherdepartments to ensure correctness of offer and address any customer’s technicalconcerns relating to offered products and/or providing deliveries updates tocustomers.
5. This role has progressionopportunities to Outdoor Sales Engineer, Technical Engineer or Project Engineer.
Requirements
1. Minimum Diploma in anytechnical engineering discipline.
2. Preferable 1-to-2-year workexperience in a Technical / Service / Sales related supporting role or as an InsideSales or Technical Support.
3. Knowledge in mechanics, fluidsystems, piping, tubing, valves, fitting will be an advantage.
4. Experience in relation to the Oil& Gas industry is advantageous but not a requirement.
5. Basic to intermediate use of MSOffice; Outlook, Excel, Word is a requirement.
6. Good communication skills inwritten English and able to converse in both English and Mandarin is arequirement.
7. Good Customer Service and asincere personality required to communicate directly with both customers andvendors.
Others:
1. Able to understand simpleP&ID is advantageous but not a requirement.
2. Knowledge and experience in analyticaland instrumentation industry is advantageous but not a requirement.
3. Technical and product training willbe provided.
4. Permanent full-time positionand 5 days’ work week.
HKK Instrumentation Technologies Singapore is committed to providing customer with the best flow control solutions without compromising on safety and quality.
We are committed to providing customers with the best in class instrumentation valve and fitting products. HKK SG also helps system designers and end-users deal with severe applications or regulator repair, in order to achieve the best system integrity , cost effectiveness and HSE compliance. We strongly believe that the customer comes first and are wholly committed to providing total solutions.
One of our core beliefs is in providing customers a complete solution with world class products. In order to ensure such a commitment to our customers, we have expanded our offerings to include DEKORON UNITHERM and HOKE TUBING. Together with our CRANE Instrumentation(CIROCR) brands, we believe our product range ensure the most professional and innovative solutions no matter how complex or challenging the project.
SOLE Distributor and representative of a reputable US manufacturer who is the market-leading, global provider of integrated flow control solutions is specialized in the manufacture of highly engineered valves, fittings and customized services for critical and severe service applications in the Oil & Gas, Power generation and process industries.
HKK group has offices in China, Hong Kong, Thailand, Malaysia and Singapore.
HKK SGP is covering both Singapore and Indonesia market and holds the distributorship for various brands of products such as HOKE/Gyrolok, GO, Dopak, Texas Sampling, Circle Seal Control, Circor Tech , Kinglai , Classic filter , Astute, RIGID tools