HLA SINGAPORE Hiring! Full Time Retail HR Supervisor in Federal Territory, Earn up to MYR 6,000 - Ricebowl

Key Responsibilities

1. HR Team Management

· Supervise and guide a team of 3 HR Executives.

· Allocate tasks, monitor work progress and ensure timely completion.

· Review the accuracy and quality of HR work.

· Oversee HR operations for approximately 100 store employees.

2. Payroll Management

· Prepare and manage the monthly payroll for all store employees.

· Collect and verify attendance, overtime, commissions, allowances, deductions, unpaid leave and other payroll-related information.

· Ensure payroll calculations and employee information are accurate and complete.

· Prepare payroll reports and supporting documents within the required timeline.

· Work closely with the Payroll Manager on payroll processing, verification and reconciliation.

· Investigate and resolve payroll discrepancies or employee payroll enquiries.

· Ensure payroll-related records and documentation are properly maintained.

3. Recruitment & Manpower Planning

· Manage recruitment for retail store positions, including job posting, candidate screening, interviews, selection and onboarding.

· Lead manpower recruitment for new store openings, ensuring all required positions are filled according to the opening timeline.

· Work closely with Area Managers to understand manpower requirements and hiring priorities for existing and new stores.

· Develop and monitor recruitment plans and hiring timelines for new store openings.

· Monitor store manpower requirements and recruitment progress.

· Maintain a sufficient candidate pipeline to support ongoing store operations and new store expansion.

· Oversee employee onboarding, confirmation, transfer, promotion and resignation processes.

· Monitor recruitment effectiveness and recommend improvements to reduce hiring lead time and manpower gaps.

4. Employee Relations & HR Operations

· Handle employee enquiries, grievances and workplace issues.

· Work closely with Area Managers to resolve employee-related matters.

· Support disciplinary cases, investigations and employee counselling when required.

· Ensure HR practices are aligned with company policies and Malaysian employment regulations.

· Identify potential HR risks and escalate sensitive matters to Management.

HR Reporting & Coordination

· Prepare regular reports on store headcount, recruitment, turnover, absenteeism and payroll.

· Maintain effective communication with Area Managers and Payroll Manager.

· Provide HR advice and practical solutions to support retail operations.

· Ensure timely follow-up and closure of HR and payroll matters.

Requirements

· Diploma/Degree in Human Resources, Business Administration or related field.

· Minimum 3–5 years of HR experience, with supervisory or team-leading experience.

· Experience in retail or multi-outlet operations is preferred.

· Hands-on experience in monthly payroll processing is required.

· Good knowledge of Malaysian employment practices and statutory requirements.

· Strong employee relations, communication and problem-solving skills.

· Good attention to detail, especially in payroll and employee records.

· Able to manage multiple priorities and meet deadlines.

· Proficient in Microsoft Office and HR/payroll systems.

· High integrity and confidentiality.

Key Competencies

· Payroll Management

· Retail HR Operations

· Team Leadership

· Employee Relations

· Stakeholder Management

· HR Compliance & Risk Management

· Problem Solving & HR Judgement

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person