PERSOL Hiring! Full Time Customer Quality Engineer (ID: 709003) in Kedah - Ricebowl

About The Role

This is a quality management role responsible for establishing and maintaining quality systems, conducting audits, managing customer requirements, and driving continuous improvement across product and manufacturing processes.

Key Responsibilities

• Generate Quality Checklist per respective customers and other documents related to quality.

• Establish and review customer PPAP, Quality Plan / Process Flow and Management Plan (PMP) to meet customer requirements and conduct periodical review.

• Coordinate periodical FMEA review.

• Generate shop floor control system routing, BOM and shop floor related control matters.

• Coordinate component and circuit card assembly (CCA) purges.

• Drive root cause analysis, corrective and preventive actions for customer feedback.

• Certify and perform as customer Designated Quality Representative (DQR).

• Lead the team to handle all quality excursions independently, and take effective actions on time.

• Oversee the product and material quality from NPI to mass production.

• Develop the quality control plan for respective area (material / process / product).

Job Requirements

• Degree in Engineering or equivalent.

• Experience in HLA, PCBA, SMT.

• Strong knowledge of quality tools, ISO and IPC standards and processes.

• Knowledge of software and its uses in generating reports, capturing data and presenting data in an understandable format.

• Strong knowledge of product and manufacturing processes.

• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and profitability of the unit.

• Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology.

• Knowledge of Six Sigma and Lean Kaizen.

• Ability to effectively communicate with a wide variety of internal and external customers.