KINTETSU WORLD EXPRESS Hiring! Full Time Customer Services Executive (Freight and Transportation) in Johor, Earn up to MYR 4,200 - Ricebowl

• Liaise with customer on their shipment needs and attend to customer inquiries.
• Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form.
• Prepare shipping notes and delivery order for cargo sending to warehouse / port.
• Assist in advise and confirm to customer cargoes on board date (send Prealert).
• Sorting & checking the documents in a complete set before passing to EDI Clerk to submit to custom for approval.
• Ensure Delivery order from own drivers or 3rd party are returned timely and enclosed into job folder.
• Checking job folders to ensure all charges accurately captured into the system.
• Prepares accurate invoices to customers, sorting and send to customer on timely manner.
• Issue and confirm transaction in UFS system and close job on timely manner.

Requirement:

• Possess mimimunly Diploma in any field.
• Relevant Freight Forwarding Customer Services or Shipping working experience.
• On-Job Training will be provided.
• Good command of English and Bahasa Malaysia both written and speaking
• Good interpersonal and communication skills
• Willing to work 5.5 work days per week.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,200.00 per month

Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Care Specialist: 2 years (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Work Location: In person