Role Summary
The Associate Director, Business Development – Integrated Solutions is responsible for driving new business growth by identifying, developing and converting opportunities across our integrated property and facilities management service platform. This is a front-end, client-facing “hunter” role, with a strong focus on market engagement, relationship development, opportunity creation and solution selling.
Working closely with the respective business units, the role will position and develop integrated solutions across Facilities Management (FM), Property Management/MCST, Cleaning, Security, M&E/Engineering, Energy, Technology and Innovation solutions. The objective is to understand clients' business and operational needs and bring together the appropriate capabilities to deliver integrated, commercially viable solutions that improve cost efficiency, service quality, sustainability, productivity and operational outcomes.
1. New Business Development & Client Engagement
- Proactively identify and develop new business opportunities across target sectors.
- Build strong relationships with clients, decision-makers and industry stakeholders.
- Maintain an active market presence and develop a sustainable pipeline of opportunities.
- Convert qualified leads into new business.
2. Integrated Solution Selling
- Understand client needs, challenges and business objectives.
- Develop tailored integrated solutions across FM, PM, Cleaning, Security, Engineering, Energy and Technology.
- Position the organisation as a solutions partner rather than a single-service provider.
- Develop value propositions focused on cost, productivity, service excellence, ESG and technology.
3. Opportunity & Bid Leadership
- Lead strategic opportunities from client engagement through proposal and contract award.
- Work with operational and commercial teams on solution design and pricing.
- Lead client presentations and commercial negotiations.
- Maintain ownership of the client relationship and opportunity strategy.
4. Account Growth & Cross-Selling
- Develop strategic account plans for priority clients.
- Identify cross-selling and upselling opportunities across business units.
- Deepen existing client relationships and increase share of wallet.
5. Market Intelligence & Commercial Management
- Monitor market trends, competitors and client requirements.
- Maintain BD pipeline, forecasts and win/loss analysis.
- Ensure relevant tender, commercial and regulatory requirements are addressed.
6. Internal Collaboration
- Collaborate across business units to deliver commercially viable integrated solutions.
- Act as the voice of the client internally.
- Bring together relevant expertise to present a coordinated one-company solution.
Requirements
- Degree in Business, Marketing, Real Estate, Facilities Management, Engineering or related discipline.
- 5–8+ years in Business Development, Sales or Client Solutions.
- Proven track record in originating and winning new business.
- Experience in integrated/solution selling and senior client engagement.
- Strong Singapore property/FM network preferred.
- Strong consultative selling, relationship building and negotiation skills.
- Commercially astute with strong presentation and stakeholder management capabilities.
- Familiarity with FM/PM, technology, ESG and energy solutions is advantageous.