Job Summary
Supervise and coordinate daily salon operations to ensure high-quality customer service and a professional environment. Lead staff by managing schedules, assigning tasks, and addressing customer enquiries and feedback effectively.
Responsibilities
Supervise daily salon operations to ensure smooth workflow and service quality
Assign work and manage staff schedules to optimize team productivity
Deliver excellent customer service by handling enquiries and feedback promptly and professionally
Maintain a clean, safe, and professional salon environment that meets operational standards
Lead and motivate staff to uphold service standards and foster teamwork
Preferred competencies and qualifications
Experience in beauty salon operations
Effective communication and leadership skills demonstrated through team management and customer interaction
Ability to work independently with responsibility and strong organizational skills
Collaborative team player with a focus on delivering excellent customer service