Full Time Dental Nurse Jobs, salary up to SGD 2,700 in MY FAVOURITE DENTIST PTE. LTD. - Ricebowl

A general dental clinic receptionist serves as the primary point of contact for patients, managing the front desk, scheduling appointments, handling billing and payments, and maintaining patient records

. They ensure smooth daily operations and coordinate patient flow with dentists and dental assistants.

Role Overview

Position:
Dental Clinic Receptionist / Patient Care Coordinator

Department:
Front Office / Administration

Reports To:
Practice Manager or Lead Dentist

Key Responsibilities

Patient Communication & Service

Greet patients

warmly and professionally as they arrive.

Answer phone calls

, emails, and WhatsApp/SMS messages promptly.

Assist patients

with filling out medical history and intake forms.

Address patient inquiries

regarding treatments, clinic hours, and basic procedures etc.

Appointment & Schedule Management

Schedule, reschedule, and cancel

appointments to optimize the dentist's daily calendar.

Confirm upcoming visits

via phone, email, or text reminders.

Manage the waiting list

and coordinate with clinical staff to minimize wait times.

Billing, Payments & Insurance

Process payments

via cash, credit card, or digital payment systems.

Handle billing statements

, co-payments, and basic financial logs.

Submit insurance claims

and verify patient coverage details.

Administrative & Clinic Support

Maintain digital records

, ensuring data privacy and patient confidentiality.

Manage inventory

of front office supplies and reorder as needed.

Keep the reception lobby

clean, orderly, and welcoming.

Requirements & Skills

Experience:
Previous receptionist, customer service, or healthcare administration experience preferred.

Software Skills:
Proficiency with dental practice management software and basic computer literacy (MS Office).

Soft Skills:
Strong interpersonal communication, patience, empathy, and organizational skills.