Role Overview
Responsible for supervising daily service and cashier operations in an institutional catering environment, ensuring smooth workflow, accurate cash handling, and compliance with operational and food safety requirements.
Key Responsibilities
Supervise daily service operations and staff deployment
Perform cashier duties including POS operation and cash handling
Ensure accuracy of transactions and daily cash reconciliation
Monitor service flow during peak meal periods
Maintain cleanliness of service and dining areas
Handle basic customer enquiries and operational issues
Ensure compliance with food hygiene, safety, and workplace procedures
Support implementation and monitoring of ECC requirements
Conduct routine hygiene, cleanliness, waste management, and pest control checks
Report food safety or environmental control issues to management
Maintain basic hygiene and inspection records where required
Carry out ad‑hoc operational duties as assigned
Reports to Outlet Manager
Requirements
Supervisory experience in institutional catering or food service
Experience with cashiering or POS systems preferred
Valid SFA‑recognised Food Hygiene Certificate
WSQ ECC certification preferred or willing to be trained
Basic numeracy and organisational skills
Reliable, responsible, and hands‑on.