Workstream Hiring! Full Time Business Development Manager(Manufacturing Sofa) in Federal Territory - Ricebowl

The Business Development Manager is responsible for driving market penetration and commercial growth of Reloop Fibre within Malaysia by developing strategic partnerships and securing business opportunities with sofa manufacturers and upholstered furniture producers. The role focuses on converting traditional foam users into Reloop Fibre adoption through solution selling, customer education, technical collaboration, and long-term account development.

Salary up to 12k

Key Responsibilities

1. Business Development & Revenue Growth

• Develop and execute business development strategies to establish Reloop Fibre as an alternative material solution in the Malaysian sofa and furniture manufacturing market.
• Identify, approach, and acquire new customers among sofa manufacturers, OEM furniture producers, upholstery businesses, and related furniture supply chains.
• Build and manage a healthy sales pipeline to achieve revenue and profitability targets.
• Conduct market mapping and prioritize target accounts based on size, production volume, and conversion potential.
• Prepare sales forecasts, business plans, and periodic performance reports.

2. Market Expansion & Customer Acquisition

• Create market awareness and educate customers on the benefits and applications of Reloop Fibre compared with conventional foam.
• Lead customer presentations, product demonstrations, sample testing, and commercial negotiations.
• Develop customer conversion plans and monitor trial-to-commercialization success rates.
• Establish strategic relationships with industry players, associations, and decision-makers.

3. Technical & Solution Selling

• Work closely with product development and technical teams to understand customer requirements and recommend suitable fibre specifications.
• Coordinate product testing, pilot runs, and implementation activities at customer manufacturing sites.
• Address customer concerns related to comfort, durability, cost efficiency, production compatibility, and sustainability.

4. Account Management

• Maintain strong relationships with existing customers to drive repeat orders and account growth.
• Monitor customer satisfaction and proactively resolve commercial issues.
• Negotiate pricing, contracts, and commercial terms within approved guidelines.

5. Market Intelligence

• Monitor industry trends, competitor activities, customer behaviour, and new developments in sofa manufacturing materials.
• Gather market feedback and provide recommendations for product enhancement and commercialization strategy.
• Identify opportunities for product diversification and adjacent industry expansion.

6. Cross-Functional Collaboration

• Collaborate with operations, supply chain, product development, and marketing teams to ensure timely customer support and successful project execution.
• Support participation in exhibitions, customer events, and industry engagement activities.