Duties
Attend to customer inquiries and provide excellent customer service experience
Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
Perform opening and closing settlement for POS and BSS for daily cash reconciliation
Perform bag wrapping service and upselling of baggage services or products
Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
Responsible for store cleanliness and image
Any other duties as assigned by management
Job Specifications (Qualifications/Experiences):
Familiarity with POS system will be on an added advantage
Good interpersonal and communication skills
Team player
Ability to converse in basic English
Able to obtain an Airport Pass (Airside).
Able to work on Public Holiday if rostered
Able to carry up to 25kg luggage
- Singaporean Only*
- 6 days work week with rotating rest day*
Working hour:
Afternoon: 240pm to 11pm
Night Shift : 10.40pm to 7pm
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Smarte Carte Singapore Pte Ltd to collect, use and disclose your personal data for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes.
Smarte Carte Singapore was established on 01 April 2014 and provides various airport services at Changi Airport (Terminal 1, 2, 3 and 4). Our services include Trolley, Stroller, Wheelchair Management, Wheelchair Pushing Services, Porter Services, Electronic Lockers as well as Left Baggage Storage Services.
Smarte Carte Singapore provides essential services which aids Today’s business needs and productivity of the employees. And Smarts Carte Singapore constantly develops its people to ensure they excel with extensive training and career progression and grow with the company. Our employees are empowered to enhance passengers’ airport experiences and we won the Changi Airport Service Partner of the Year 2017.