IShine Cleaning Services Hiring! Full Time Customer Service in Selangor - Ricebowl

IShine Cleaning Services

JAWATAN KOSONG | WE ARE HIRING

Kami sedang mencari Customer Service Executive yang mesra, bertanggungjawab dan mempunyai kemahiran komunikasi yang baik untuk menyertai pasukan kami.

We are looking for a friendly, responsible and well-organised Customer Service Executive to join our team.

Lokasi | Location

Bandar Puteri Puchong 5

Waktu Bekerja | Working Hours

Isnin – Jumaat | Monday – Friday: 7:30 AM – 4:30 PM

Sabtu | Saturday: 7:30 AM – 11:30 AM

Ahad | Sunday: OFF

Tanggungjawab | Responsibilities

• Mengurus pertanyaan pelanggan melalui WhatsApp dan panggilan telefon

Handle customer enquiries via WhatsApp and phone calls

• Mengurus tempahan dan jadual perkhidmatan pembersihan

Manage cleaning bookings and service schedules

• Menyelaraskan jadual dengan team cleaner

Coordinate cleaning schedules with our cleaners

• Mengendalikan maklum balas, permintaan dan aduan pelanggan

Handle customer feedback, requests and complaints

• Membuat follow-up dengan pelanggan bagi memastikan kepuasan pelanggan

Follow up with customers to ensure customer satisfaction

• Membantu tugasan pentadbiran harian

Assist with daily administrative tasks

Kriteria | Requirements

• Mesra, bertanggungjawab dan berdisiplin

Friendly, responsible and disciplined

• Mempunyai kemahiran komunikasi yang baik

Good communication skills

• Boleh berkomunikasi dalam Bahasa Malaysia dan English

Able to communicate in Bahasa Malaysia and English

• Mempunyai kemahiran asas komputer dan WhatsApp

Basic computer and WhatsApp skills

• Boleh bekerja secara individu dan dalam pasukan

Able to work independently and as part of a team

• Pengalaman dalam Customer Service adalah satu kelebihan

Customer service experience is an advantage

IShine Cleaning Services

Grow with us. Serve with excellence.