- Singapore
Working Location
Job Description
Responsibilities
Job Responsibilities
Logistics Operations Support
Track APAC fulfilment requests end-to-end and flag risks to the Asset Manager
Maintain the daily/weekly operational cadence: open-order, backorder follow-up, SLA breach lists
Coordinate with regional site teams and the global Reverse Logistics function on returns and collections status
Prepare escalation summaries and follow up on actions to closure
Act as first-line coordination point for routine stakeholder requests and escalating exceptions
Build and maintain APAC operational dashboards and recurring reports
Asset Management Support
Monitor APAC inventory dashboards; report stock availability and replenishment needs
Coordinate cycle count scheduling, perform variance audits and follow up on root-cause remediation
Maintain inventory locators, site stock structures and asset records
Support inventory setup for smart locker, vending and new stocking locations
Support new site activations, hub go-lives and data centre deployments
Provide support on M&A logistics projects, source-space monitoring and sprint task execution
Ensuring and monitoring monthly invoices and reaching internal systems and are paid on time using the correct invoicing requirements.
Courier, Vendor & Invoice Support
Track performance of APAC courier vendors against agreed metrics; compile scorecards
Validate monthly carrier and vendor invoices — ensure they reach internal systems, meet invoicing requirements and investigate discrepancies
Prepare RFQ / quote comparison packs and supporting data for vendor reviews and negotiations led by the Asset Manager
Maintain shipping and importation documentation records for cross-border movements
Process Improvement Support
Create and maintain process documentation, work instructions and trackers
Identify improvement opportunities and propose practical solutions; assist with testing and validation of process or system changes
Submit change requests and support SOP updates via the Process & SOP governance pillar
Support global process rollouts and regional adaptation
Reduce manual effort through advanced Excel and AI automation
Qualifications
Bachelor's Degree in Supply Chain or equivalent experience
Experience
3+ years working experience in logistics or warehouse environment
3+ years of experience optimizing supply chain processes to meet end customer SLA Experience with asset management or inventory control
Experience with using AI to enable processes and data analysis
Experience with data analysis
Experience with process improvement
Experience cross-border shipping, customs and importation documentation in APAC markets
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