jobs in EXASOFT PTE. LTD.

EXASOFT PTE. LTD. Hiring! Full Time Network Engineer (ServiceNow) in Central Region (Singapore), Earn up to SGD 6,000 - Ricebowl

Network Engineer (ServiceNow)

Downtown Core, Central Region (Singapore)

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Working Location

  • North Bridge Road Downtown Core Central Region (Singapore) Singapore

Job Description

Responsibilities

Role Summary

We are seeking an experienced Network Engineer (ServiceNow) to support the onboarding of network infrastructure into the Enterprise Service Management (ESM) platform. The role focuses on executing ServiceNow Discovery and Service Mapping, validating CMDB data, and ensuring accurate onboarding of a 450+ device network estate. The successful candidate will work closely with Network Operations and ESM teams to drive data quality, service visibility, and operational efficiency.

Responsibilities:
Execute and manage ServiceNow Discovery and Service Mapping for network devices and services.

Validate, reconcile, and maintain CMDB Configuration Items (CIs) and relationships.

Onboard network assets and dependencies into ServiceNow with accurate attributes and mappings.

Troubleshoot discovery issues and improve discovery patterns, probes, and credentials.

Ensure CMDB data quality through governance and remediation activities.

Document onboarding standards, processes, and operational procedures.

Collaborate with internal stakeholders and vendors to support project delivery.

Requirements:
Degree in Computer Science, Information Technology, or a related discipline.

Minimum 5 years of experience in network engineering or operations.

Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB.

Strong understanding of network technologies, including routing, switching, and firewalls.

Knowledge of CI relationships, CMDB data models, and data governance practices.

Experience in Python or PowerShell scripting for automation is advantageous.

Strong analytical, documentation, and stakeholder management skills.

We are a team of young professionals with an entrepreneurial mindset come together to redefine the talent that accelerate innovation, growth, and sustainability of the business.

We live in a world of complexity and uncertainty, whether its economy or business. And its technology that drives constant change. A business needs the right people, working collaboratively and effectively and that’s where we come in.

Exa- is a new brand that is locally breaded with an international exposure. We bring in a strong persuasion, collaborating with the expertise and network of professionals across IT.

We value and believe in our team, and we start with understanding a candidate’s ambitions. Aspiring ahead with them by - coaching, guiding, investing in their training, and upskilling throughout their career.

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