STTGDC Malaysia Hiring! Full Time Senior Specialist, Data Centre Site Operations in Johor, Earn up to MYR 8,000 - Ricebowl

Manages and services large scale 'in-country' data centre infrastructure and facilities to ensure 24x7

operations in rotating shifts.

• Supports the organisation's data centre services through active 24x7 monitoring of the infrastructure.
• Acts as Level 1 escalation point for all onsite operational incidents, respond & perform remote

requests within SLA.

• Documents and updates accurately all requests on the internal Web Portal ticketing system such as

user requests, incidents, provisioning, etc.

• Delivers ITIL compliance process conformance for incident, problem and change management.
• Ensures effective implementations of safety, security and customer support policy and procedures.
• Coordinates and provides support to contractors and vendors as well as inspecting completed work.
• Plans and supports all preventive and reactive maintenance activities with little to no disruption to company's services

* Participates and supports internal and external audits for internal stakeholders and customers.

• Generates accurate and regular reports when required.
• Any other duties or project as assigned by the Management

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person