Job Description:
Oversee and manage the daily operations of the bar.
Ensure smooth and efficient service while maintaining high standards of customer service.
Supervise, train and guide bartenders and bar service staff.
Prepare and monitor staff schedules, duties and work assignments.
Ensure proper preparation and presentation of beverages according to company standards.
Monitor inventory levels and manage ordering of beverages, ingredients and bar supplies.
Conduct regular stock checks and minimise wastage and stock discrepancies.
Ensure proper handling, storage and rotation of beverages and ingredients.
Maintain cleanliness, hygiene and safety standards within the bar area.
Handle customer feedback and resolve service issues professionally.
Monitor sales performance and assist with achieving sales targets.
Control operating costs and minimise unnecessary wastage.
Coordinate with the kitchen and management team to ensure smooth operations.
Ensure all staff comply with company policies, workplace safety requirements and applicable regulations.
Assist management with promotions, events and other operational activities.
Perform other duties as assigned by management.
Requirements:
Relevant experience in bar operations or a similar supervisory/management role.
Strong knowledge of beverage preparation, bar operations and inventory control.
Good leadership and team management skills.
Good communication and customer service skills.
Able to work in a fast-paced environment.
Responsible, organised and able to work independently.
Willing to work shifts, weekends and public holidays when required.