Company Overview
Nakoda Global Solutions Pte. Ltd, founded in 2022 in Singapore, is a trusted and diverse Foreign Domestic Worker recruitment agency. We provide professional, transparent, and reliable placement services tailored to meet household needs with quality and care.
Job Summary
We are seeking a motivated and customer-focused CEI/KAH-certified Employment Agency Executive to manage recruitment and placement of Migrant Domestic Workers, ensure MOM compliance, and deliver excellent client service in a dynamic maid agency environment.
Responsibilities
Manage the end-to-end placement process for Migrant Domestic Workers (MDWs) to ensure timely and compliant recruitment outcomes
Advise and assist employers in selecting suitable domestic helpers by assessing household needs and matching candidate profiles
Conduct customer consultations to understand client requirements and maintain strong client relationships
Process work permit applications, renewals, transfers, and related documentation accurately and in compliance with MOM regulations
Ensure strict adherence to Ministry of Manpower (MOM) regulations and Employment Agency standards throughout recruitment activities
Coordinate interviews between employers and candidates to facilitate effective selection decisions
Liaise with overseas recruitment partners and training centers to manage candidate sourcing and training logistics
Maintain accurate records and documentation to support audit readiness and regulatory compliance
Resolve client and worker concerns professionally and efficiently to uphold service quality and satisfaction
Support business development and marketing activities to contribute to agency growth and client acquisition
Required competencies and certifications
Valid Key Appointment Holder(KAH) or CEI (Certificate for Employment Intermediaries) certification is mandatory to legally perform employment agency functions
Strong knowledge of MOM regulations related to MDW recruitment and placement to ensure compliance
Proficient communication and interpersonal skills to engage effectively with clients and partners
Customer service orientation with a positive attitude to enhance client experience
Ability to work independently and collaboratively within a team environment
Proficiency in Microsoft Office applications for documentation and reporting
Preferred competencies and qualifications
Prior experience handling domestic helper placements to enhance recruitment effectiveness
Familiarity with MOM online systems and procedures to streamline permit and documentation processes
Multilingual abilities (English plus Mandarin, Hindi, Bahasa Indonesia, Burmese, or Filipino) to facilitate communication with diverse clients and workers; these language skills support effective engagement in a multicultural context
Other Information
What We Offer
Competitive salary package
Performance-based incentives and commission
Career growth opportunities
Supportive and collaborative work environment
Training and professional development
Nakoda Global Solutions Pte. Ltd was found in Singapore inMay, 2018. It has grown to become one of Singapore’s most trusted and diverseForeign Domestic Worker (FDW) recruitment company. We are a one stop serviceprovider, offering professional and reliable placement service of domestichelpers of all nationalities. This is a testament to the quality of servicethat Nakoda Global Solutions Pte. Ltd provides to its clients.
At Nakoda Global Solutions Pte. Ltd, we strongly believe in providing qualityservices with utmost transparency to our clients. We take the time tounderstand your household needs and recommend accordingly matching yourexpectations.