Position : Sales Admin Support (Fresh graduates are welcome)
Salary : RM2,500 – RM4,000 (depending on experience)
Location : Tebrau, Johor Bahru
Working Hours:
- Monday to Friday: 8:00 AM – 5:30 PM
- Saturday: On standby depending on appointments or exhibitions
Benefits :
- Annual Leave: 14 days
- Medical Leave: In accordance with Malaysian labour regulations
- Annual Bonus
- Medical Benefits
- Team Building Activities
Job Responsibilities:
- Handle customer enquiries through phone, email and social media platforms.
- Prepare quotations, perform data entry and maintain customer records in the system.
- Gather customer information and coordinate with the Business Development team for follow-up.
- Liaise with customers, suppliers and internal teams regarding orders, pricing and product availability.
- Assist with after-sales enquiries, warranty matters and service requests.
- Handle customer concerns and follow up on service-related matters.
- Maintain accurate records of customer interactions and service issues.
- Support other administrative and customer service tasks as assigned.
Requirements:
- Diploma or Bachelor's Degree in Sales, Marketing, Business or a related field.
- 1–2 years of relevant experience is preferred; fresh graduates with a suitable background are welcome to apply.
- Good command of English, Bahasa Malaysia and Mandarin.
- Good communication and interpersonal skills.
- Able to handle customer enquiries and resolve issues in a professional manner.
- Able to work independently with minimal supervision.
- Good organisational and problem-solving skills.
Pay: RM2,500.00 - RM4,000.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Sales: 2 years (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
- Bahasa Malaysia (Preferred)
Work Location: In person