- Langat, Selangor Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
About the role
An e-commerce internship role assisting in managing daily e-commerce operations across online platforms, including product management, order processing, customer service, and digital marketing activities.
Key responsibilities
Assist in managing daily e-commerce operations across online platforms
Assist with product listing, updating product information, pricing, and promotions
Support the uploading of product photos, descriptions, and relevant content
Monitor online orders, stock availability, and order status
Assist in processing and coordinating customer orders
Respond to customer enquiries through online platforms and social media
Assist in preparing sales reports and monitoring e-commerce performance
Support online marketing activities, campaigns, and promotional activities
Assist with social media content and basic digital marketing activities
Coordinate with the warehouse and sales team to ensure orders are processed accurately and on time
About you
Currently pursuing a Diploma/Degree in E-Commerce, Business, Marketing, Digital Marketing, Mass Communication, or a related field
Able to commit to an internship of minimum 4 months
Good communication and interpersonal skills
Basic knowledge of Microsoft Office, especially Excel and Word
Familiar with social media platforms such as Facebook, Instagram, TikTok, or similar platforms
Basic knowledge of e-commerce platforms is an advantage
Responsible, organised, willing to learn, and able to work independently
Positive attitude and good teamwork skills
Benefits
Practical exposure to e-commerce and online business operations
Opportunity to learn product management, online sales, digital marketing, and customer service
Hands-on experience working with warehouse, sales, and marketing teams
Internship allowance provided, subject to company policy
Important Information
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