JLL Hiring! Full Time Reception - Facilities Coordinator in Federal Territory - Ricebowl

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

You will be reporting to the Regional FM and Your Responsibilities are:

• Provide high standards of front desk service, telephone and email communication.
• Responding to inquiries and resolving issues promptly
• Attend to employee inquiries and concerns regarding facility issues.
• Ensure all requests are timely met.
• Ensure the reception area, common spaces and meeting rooms are tidy and hazard free.
• Build relationships and be the JLL go-to person for stakeholders, associates, landlord and client.
• Ensure Client & stakeholders satisfaction through excellent facilities management as well as plan & support workplace engagement activities.
• Provide event & meeting room setup and catering requests support.
• Manage stationery & pantry supplies.
• Daily mailbox check. Liaise courier service.
• Create Work Orders (Corrigo platform). Ensure all Work Orders are sent out, closed and verified within SLA time frame.
• Complete monthly site inspection & vendor meeting (one per month) as assigned in Corrigo.
• Generate Monthly Operations Report.
• Manage Finance, PPM (52 weeks) and Operation trackers: ensure details are accurately updated and current.
• Ensure all EHS documents and vendors’ relevant documents are valid and facilitate the submission of vendors’ Permit to Work for client & landlord’s approvals.
• Ensure vendors are compliant with JLL & client procurement processes and regulations as well as agreed contract.
• Ensure all contracts are monitored for validity and followed up accordingly.
• Procurement of ad hoc services or items when required.
• Work closely with JLL regional finance team on monthly accruals and budget management.
• Maintain a safe and secure workplace according to stipulated HSSE guidelines. Attend monthly EHS catchup meetings.
• Ensure escalation procedures and incident reporting procedures are implemented and maintained.
• Support client audits with accurate JLL facilities related documentation.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.