Job purpose
To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.
Duties and responsibilities
Providing first-level helpdesk and end-user support.
Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
Effectively coordinate with vendors and service centers to ensure timely resolution of service and maintenance requirements.
Documentation
Requirements
Able to work independently with good analytical problem-solving, time management and decision-making skills.
Willingness to take ownership of task and express interests in learning new technologies and systems.
Fresh Graduate are welcome to apply
CSTECH Solutions is a startup IT Company of innovative information technology services, dedicated to helping businesses leverage technology for growth and efficiency. With a team of skilled professionals, we offer a comprehensive range of services, including IT support, network management, cybersecurity solutions, and cloud computing services. Our mission is to empower organizations by delivering tailored technology solutions that align with their unique needs and objectives.
At CSTECH Solutions, we prioritize customer satisfaction and ensure reliable, 24/7 support to minimize downtime and enhance productivity. Our expertise spans various industries, allowing us to implement best practices and cutting-edge technologies that drive success. Partner with us to transform your IT challenges into opportunities for advancement and innovation.