Key Responsibilities:
Strategic Leadership & Governance
- Develop and execute a multi-year IT roadmap supporting organizational growth, scalability, and operational efficiency.
- Manage the annual IT budget, hardware/software procurement, vendor negotiations, and licensing compliance.
- Formulate and enforce IT governance policies, regulatory compliance standard operating procedures, and disaster recovery plans.
Infrastructure, Operations & Cloud Systems
- Oversee core infrastructure including enterprise cloud networks (AWS/Azure/GCP), local networks, communications platforms, and SaaS portfolios.
- Ensure maximum uptime, performance reliability, and disaster recovery readiness across all business applications.
- Standardize service desk processes to optimize user support, issue resolution, and system provisioning.
Cybersecurity & Risk Management
- Lead enterprise risk management, zero-trust initiatives, threat monitoring, vulnerability assessments, and security awareness training.
- Drive compliance with relevant industry frameworks and regulations.
- Maintain comprehensive incident response protocols and lead rapid remediation in the event of security breaches.
Team Leadership & Talent Development
- Recruit, mentor, and lead high-performing IT teams, including system administrators, network engineers, and support specialists.
- Foster a service-oriented culture that bridges technical initiatives with non-technical business units.
Job requirements
- Bachelor’s degree in Computer Science, Information Technology, MIS, or related field (Master’s preferred).
- 8+ years in IT operations, with at least 3–5 years in a managerial or director-level position.
- Deep understanding of cybersecurity frameworks (NIST, ISO) and regulatory compliance standards.
- Experience managing IT integration through organizational scaling, mergers, or acquisitions.
- Demonstrated experience with AI automation platforms and enterprise productivity tool rollouts.
- Strong executive communication and presentation skills.
- Excellent English verbal and written communication skills; proficiency in Mandarin is a plus.
- Good team player with a startup mindset, demonstrating respect for timelines and collaborative spirit.