Job Description & Requirements
To provide general support to Marketing Department on overall local & export documentations and delivery arrangements.
Attend to local & export sales enquiries
Generate sales order, delivery orders and invoices
Acknowledge customer PO, liaising with local & export customers for delivery of goods
Processing phone sales order from local & export customers
Coordinate with Production Manager for availability & delivery date
To support and ensure all orders are fulfilled for customer at right quantities and right time
Preparation of local & export delivery documentations
Updating of sales order control record
Waste scrap, disposal and collection arrangement
Preparation of end month reports for local sales, export sales & outstanding orders
Sending and follow up sample and colour folder to customers
Handling customers’ complaint, and prepare complaint summary in monthly basis
Preparing and checking of all shipping documentations to ensure that they are complete & comply with export rules and regulations
Booking of cargo space & places insurance for shipments
Liaising with customers, forwarders and transporter, etc to coordinate and ensure timely delivery, shipment and collection of goods
Preparation of import & customs declaration for exports to overseas country
Preparation of all banking documents for negotiation under letter of credit
Other administrative roles for example filing, recording and etc as requested by the Marketing team