- Hong Kong Hong Kong
LaLaMove Hiring! Full Time Senior Associate in Hong Kong - Ricebowl
Working Location
Job Description
Responsibilities
We are looking for a highly organized, detail-oriented, and process-driven PMO Senior Associate to support our enablement team. In this role, you will be the core coordinator ensuring internal operational alignment, standardizing cross-market workflows, and maintaining a single source of truth. You will track day-to-day project milestones across all markets, identify operational bottlenecks early, and ensure headquarters’ guidelines are executed flawlessly.
What you'll do
Key Responsibilities:
- Market Tracking & Single Source of Truth :
- Serve as the primary operational anchor for regional markets. Maintain centralized tracking dashboards, project logs, and routine reporting cadences to eliminate information silos.
- Drive cross-market dashboard alignment by unifying reporting metrics, tracking templates, and data definitions across all internal stakeholders.
- Cascade execution guidelines, configuration requirements, and standards to Market PICs, ensuring 100% operational consistency across regions.
- Project Delivery & Risk Monitoring :
- Track end-to-end execution of multi-market operational initiatives. Monitor daily/weekly progress against project milestones and key deliverables across all markets.
- Proactively flag execution delays, data discrepancies, or operational bottlenecks to senior stakeholders early, helping coordinate solutions to keep projects on schedule.
- Process Standardization & SOP Rollout :
- Assist in developing, updating, and enforcing scalable SOPs, documentation, and PMO playbooks to streamline daily workflows for internal members.
- Audit regional compliance against enablement SOPs to ensure all internal teammates strictly adhere to operational and configuration standards.
What you'll need
Requirements & Qualifications:
- Experience & Operational Capability :
- Bachelor’s degree or above.
- 3+ years of experience in Operations, PMO, Project Coordination, or Process Management (Experience in O2O, On-Demand Delivery, Logistics, Freight, or Multi-Sided Platforms is a strong plus).
- Proven experience coordinating with multi-regional, multi-market, or cross-functional stakeholders.
- Data & Organization Competency :
- Strong business analytical skills with a knack for numbers and operational metrics—able to track and compare data systematically across 19 markets.
- Proficient in Excel and PowerPoint for dashboarding and reporting. Basic SQL or BI tool knowledge is a plus.
- Core Mindset & Soft Skills :
- Meticulous & Highly Organized: Exceptional attention to detail with an obsession for clean documentation, structured tracking, and clear deadlines.
- Proactive & Assertive Communication: Clear, polite, yet persistent communication style to follow up with various stakeholders to deliver on time.
- Logical & Resilient: Strong logical thinking under fast-paced operational environments, with a problem-solving mindset.
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