- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
SALES & MARKETING · JOB DESCRIPTION
Executive Sales Operation
Job Purpose
Supports the sales team with order management, sales-data analysis and process coordination to ensure smooth sales operations and accurate reporting.
Key Responsibilities
Process and track sales orders, contracts and shipment schedules in coordination with Logistics and Finance.
Maintain sales databases/CRM records, ensuring data accuracy for pricing, customers and forecasts.
Prepare sales-performance reports, dashboards and ad-hoc analysis for the sales management team.
Coordinate with Production Planning on order-fulfilment schedules and stock availability.
Support sales-contract administration, including renewal tracking and documentation.
Assist in preparing sales-meeting materials, presentations and customer correspondence.
Handle customer queries related to order status, pricing or documentation.
Requirements & Qualifications
Degree/Diploma in Business, Marketing, Supply Chain or related field.
0–2 years of experience in sales support, sales operations or order management; fresh graduates considered.
Proficiency in MS Excel and CRM/ERP systems.
Good numerical accuracy, organisation and customer-service orientation.
Effective written and verbal communication skills.
Core Competencies
Process coordination
Data accuracy
Customer-service mindset
Organisation
Cross-functional communication
Key Performance Indicators
Order-processing accuracy/turnaround time
Report timeliness
Customer-query resolution time
Data accuracy in CRM/ERP
Pay: RM2,800.00 - RM6,000.00 per month
Work Location: In person
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