Job Title: Sales Admin Assistant / Executive
Job Summary
We are seeking a detail-oriented and organized Admin Assistant to join our team in Singapore, West state. The ideal candidate will be responsible for handling various administrative tasks, including data entry, email and document management, providing administrative support, and delivering excellent customer service. The role requires strong communication skills, problem-solving abilities, and a minimum of 1-2 years of relevant work experience.
Responsibilities
Enter data accurately and efficiently to maintain up-to-date records
Organize and manage emails, files, and documents to ensure timely responses and easy retrieval
Provide exceptional customer service to internal and external stakeholders to enhance satisfaction
Apply problem-solving skills to resolve administrative and operational issues promptly
Maintain strong organizational skills to prioritize and complete tasks effectively
Answer inbound calls and respond to inbound leads promptly to support sales efforts
Assist sales personnel by following up with clients to support business development
Build and sustain positive relationships with new and existing customers by delivering quality after-sales service
Prepare and file sales quotations and invoices accurately for smooth transaction processing
Manage customer profiles to keep information current and accessible
Handle sales enquiries and forward them to sales staff for detailed follow-up
Coordinate with the operations team to ensure smooth delivery of goods
Perform general administrative duties to support daily business operations
Key in and amend invoices to maintain accurate financial records
Carry out other job-related duties as assigned to support team objectives
Required competencies and certifications
1-2 years of experience in an administrative role
Proficiency in data entry and document management
Strong verbal and written communication skills
Excellent organizational skills with attention to detail
Ability to provide effective administrative support
Customer service-oriented approach
Proficient problem-solving skills
Experience in keying invoices
Minimum qualification of Post Secondary / Diploma
Ability to communicate with Mandarin-speaking customers
Preferred competencies and qualifications
Candidates with higher experience may be considered for higher positions
Candidates without formal education but with ample relevant experience are welcome to apply
Other Information
Job Type: Full Time
Work Mode: On-site
Location: Singapore, West (Boon Lay / Lakeside)
Salary Range: $2200 to $2800
Working Days: 5.5 days