- Singapore
RMR INTERNATIONAL PRIVATE LIMITED Hiring! Full Time RETAIL OPERATIONS MANAGER in , Earn up to SGD 13,500 - Ricebowl
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Job Description
We are seeking a responsible and experienced Retail Operations Manager to oversee the daily operations of our mini-mart / convenience store business in Singapore. The candidate will be responsible for managing store performance, inventory control, staff supervision, customer service standards, sales growth, and overall operational efficiency.
The Retail Operations Manager will ensure smooth day-to-day operations while maintaining high service quality, compliance with company policies, and profitability targets.
Key Responsibilities
Manage and supervise daily retail store operations.
Oversee opening and closing of store operations.
Monitor sales performance and implement strategies to increase revenue.
Ensure proper stock management, replenishment, and inventory control.
Coordinate with suppliers and vendors for product purchasing and delivery schedules.
Maintain optimal stock levels and minimize stock losses or expired products.
Supervise retail staff, cashiers, and store assistants.
Prepare staff duty rosters and manage manpower scheduling.
Train employees on customer service, POS systems, store procedures, and hygiene standards.
Ensure excellent customer service and handle customer feedback or complaints professionally.
Monitor cash handling, daily sales collection, and financial reporting.
Ensure compliance with Singapore retail regulations, workplace safety, and hygiene requirements.
Maintain cleanliness and proper visual merchandising of the store.
Prepare operational reports, stock reports, and sales analysis for management review.
Implement promotional activities and marketing campaigns to improve customer traffic.
Coordinate with management on business expansion and operational improvements.
Job Requirements
Diploma or Degree in Business Administration, Retail Management, Operations Management, or related field.
Minimum 3–5 years of experience in retail operations, supermarket, convenience store, mini-mart, or provision shop management.
Strong leadership and team management skills.
Good knowledge of inventory management and retail operations.
Familiar with POS systems and retail software.
Ability to work in a fast-paced retail environment.
Good communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Able to work on weekends, public holidays, and shift schedules when required.
Knowledge of Singapore retail regulations and workplace safety standards is an advantage.
Preferred Skills
Staff management and training
Inventory & stock control
Customer relationship management
Sales and revenue monitoring
Supplier and vendor coordination
Retail merchandising
Financial and operational reporting
Problem-solving and multitasking
Skills Required – Retail Operations Manager
Retail Operations Management
Inventory & Stock Control
Store Administration
Staff Supervision & Team Leadership
Customer Service Management
Sales Monitoring & Revenue Growth
Cash Handling & POS System Operation
Vendor & Supplier Coordination
Merchandising & Product Display
Purchasing & Procurement Management
Retail Compliance & Safety Management
Problem-Solving & Decision-Making Skills
Communication & Interpersonal Skills
Time Management & Multitasking
Microsoft Office (Excel, Word, Outlook)
Reporting & Documentation Skills
Workforce Planning & Staff Scheduling
Complaint Handling & Customer Relationship Management
Business Operations Coordination
Operational Planning & Process Improvement
Dear Job Seekers,
RMR International Pte Ltd Leading Employment Agency will find suitable job to jobseekers.
Send your CV to ************* HP: +************* 6155
We are seeking a responsible and experienced Retail Operations Manager to oversee the daily operations of our mini-mart / convenience store business in Singapore. The candidate will be responsible for managing store performance, inventory control, staff supervision, customer service standards, sales growth, and overall operational efficiency.
The Retail Operations Manager will ensure smooth day-to-day operations while maintaining high service quality, compliance with company policies, and profitability targets.
Key Responsibilities
Manage and supervise daily retail store operations.
Oversee opening and closing of store operations.
Monitor sales performance and implement strategies to increase revenue.
Ensure proper stock management, replenishment, and inventory control.
Coordinate with suppliers and vendors for product purchasing and delivery schedules.
Maintain optimal stock levels and minimize stock losses or expired products.
Supervise retail staff, cashiers, and store assistants.
Prepare staff duty rosters and manage manpower scheduling.
Train employees on customer service, POS systems, store procedures, and hygiene standards.
Ensure excellent customer service and handle customer feedback or complaints professionally.
Monitor cash handling, daily sales collection, and financial reporting.
Ensure compliance with Singapore retail regulations, workplace safety, and hygiene requirements.
Maintain cleanliness and proper visual merchandising of the store.
Prepare operational reports, stock reports, and sales analysis for management review.
Implement promotional activities and marketing campaigns to improve customer traffic.
Coordinate with management on business expansion and operational improvements.
Job Requirements
Diploma or Degree in Business Administration, Retail Management, Operations Management, or related field.
Minimum 3–5 years of experience in retail operations, supermarket, convenience store, mini-mart, or provision shop management.
Strong leadership and team management skills.
Good knowledge of inventory management and retail operations.
Familiar with POS systems and retail software.
Ability to work in a fast-paced retail environment.
Good communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Able to work on weekends, public holidays, and shift schedules when required.
Knowledge of Singapore retail regulations and workplace safety standards is an advantage.
Preferred Skills
Staff management and training
Inventory & stock control
Customer relationship management
Sales and revenue monitoring
Supplier and vendor coordination
Retail merchandising
Financial and operational reporting
Problem-solving and multitasking
Skills Required – Retail Operations Manager
Retail Operations Management
Inventory & Stock Control
Store Administration
Staff Supervision & Team Leadership
Customer Service Management
Sales Monitoring & Revenue Growth
Cash Handling & POS System Operation
Vendor & Supplier Coordination
Merchandising & Product Display
Purchasing & Procurement Management
Retail Compliance & Safety Management
Problem-Solving & Decision-Making Skills
Communication & Interpersonal Skills
Time Management & Multitasking
Microsoft Office (Excel, Word, Outlook)
Reporting & Documentation Skills
Workforce Planning & Staff Scheduling
Complaint Handling & Customer Relationship Management
Business Operations Coordination
Operational Planning & Process Improvement
Dear Job Seekers,
RMR International Pte Ltd Leading Employment Agency will find suitable job to jobseekers.
Send your CV to ************* HP: +************* 6155
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