Company Overview
Table of Grace Pte Ltd is the authorised franchisee of Chick-fil-A in Singapore, operating the brand’s third restaurant. We are committed to delivering exceptional hospitality, great food, and meaningful community impact in Singapore.
Job Summary
Support restaurant management in daily food and beverage operations, coordinating teams, maintaining service and quality standards, managing inventory, ensuring compliance, and driving continuous improvement.
Responsibilities
Support the Director of Operations and management team in executing daily restaurant operations to ensure efficiency and service excellence
Coordinate Front of House and Back of House activities to maintain smooth service flow and optimize guest experience
Monitor food quality, portion control, presentation, cleanliness, and guest service standards to uphold brand expectations
Assist with manpower deployment, staff scheduling, attendance tracking, and shift coordination to meet operational needs
Coach and support Team Members in service delivery, food preparation, hygiene, and operational procedures to enhance performance
Assist with inventory counts, stock control, ordering, and wastage monitoring to maintain accurate stock levels and reduce losses
Support compliance with food safety, hygiene, and workplace safety regulations to ensure a safe environment for staff and guests
Handle guest feedback and resolve service issues promptly and professionally to maintain customer satisfaction
Prepare operational reports and assist management with tracking key performance indicators (KPIs) for continuous improvement
Support training, onboarding, and performance follow-up for Team Members to foster skill development and engagement
Assist with opening and closing procedures to ensure operational readiness and adherence to standards
Comply with Chick-fil-A operating standards and Singapore laws and regulations to maintain legal and brand compliance
Perform other duties reasonably assigned by the Company to support overall restaurant operations
Table of Grace Pte Ltd is the authorised franchisee of Chick-fil-A in Singapore and will operate the brand’s third restaurant in the country. Guided by Chick-fil-A’s legacy of service and care, we are committed to delivering exceptional hospitality, great food, and meaningful community impact in Singapore.