Help the sales team create precise quotes, proposals, and sales documents to aid in acquiring new clients.
To keep customers interested and boost sales, follow up on their questions and sales opportunities.
Work with clients to verify order information and quickly address any problems.
To guaranty precise sales follow-up and data integrity, keep and update customer records.
Accurately and quickly process customer orders to satisfy their needs.
Work together with the logistics and operations teams to guaranty prompt order fulfillment and delivery.
To control expectations, keep an eye on order status and notify clients and sales coordinators on a regular basis.
Create sales follow-up reports to monitor performance and aid in decision-making.
To facilitate compliance and easy retrieval, keep sales-related filing systems and documentation organized.
Qualifications:
Skilled in ERP systems and the Microsoft Office Suite to efficiently handle order processing and sales tasks
Excellent proficiency with shipping software and IT tools to facilitate sales and logistics coordination
The capacity to work accurately and fulfilll goals and deadlines in a hectic setting
Proficient in English to effectively communicate with both internal teams and foreign clients
Six months to a year of experience working with marine clients to comprehend industry-specific requirements and client expectations
More language proficiency to improve communication with a variety of foreign clients
At Focal Search, we focus on finding the best match and synergy to bring together our clients and candidates. We pride ourselves with our passion and commitment, combined with the industry knowledge, to offer both our clients and candidates our consultative and personalised services.