- Woodlands North Region (Singapore) Singapore
NKY FREIGHT FORWARDING PTE. LTD. Hiring! Full Time LOGISTICS OPERATION EXECUTIVES in North Region (Singapore), Earn up to SGD 4,000 - Ricebowl
LOGISTICS OPERATION EXECUTIVES
NKY FREIGHT FORWARDING PTE. LTD.
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Working Location
Job Description
Responsibilities
Key Responsibilities
1. Air & Sea Freight Operations
Handle daily
air and sea freight import/export shipments
.
Arrange bookings with airlines, shipping lines, co-loaders and overseas agents.
Coordinate cargo collection, warehouse receiving, container trucking and final delivery.
Monitor booking confirmation, cargo readiness, vessel/flight schedules, cut-off times and shipment status.
Prepare and check shipping instructions and operational documents.
Follow up closely on transhipment and connecting shipments.
Ensure shipments are executed according to customers' SOPs and agreed service requirements.
2. Documentation
Prepare and verify
HAWB/HBL, MAWB/MBL, shipping instructions, manifests, delivery orders and other shipping documents
.
Check Commercial Invoice, Packing List and other supporting documents for operational requirements.
Ensure documentation is completed accurately and within airline/shipping-line cut-off times.
Coordinate document amendments when required.
Maintain proper shipment records and filing.
3. Customs & Permit Coordination
Coordinate import, export and transhipment permit declarations.
Provide complete and accurate information to the declaring team/agent.
Check permit status before cargo collection, delivery or export where applicable.
Ensure supporting documents are available for customs clearance.
Escalate permit or regulatory issues promptly.
4. Shipment Monitoring & Customer Service
Provide customers with timely shipment status updates.
Proactively monitor shipments instead of waiting for customers to request updates.
Follow up on vessel delays, flight delays, rollovers, offloads, transhipment connections and other exceptions.
Inform customers immediately of any potential delay and provide alternative solutions where possible.
Handle customer enquiries and operational issues professionally.
Follow through on problems until they are fully resolved.
5. Costing & Job Closing
Ensure costing and selling rates are correctly entered into the operating system.
Verify vendor charges and identify unexpected costs.
Record additional charges such as waiting time, detention, demurrage, storage and additional trips.
Ensure all chargeable items are billed to customers where applicable.
Complete job costing and close files promptly after shipment completion.
Submit supporting documents to Finance for billing and vendor payment.
6. DG & Special Cargo
Coordinate Dangerous Goods shipments where required.
Check DG declarations, SDS and supporting documents before shipment acceptance.
Ensure airline/shipping-line acceptance requirements are fulfilled.
Coordinate reefer, oversized, overweight or other special cargo where applicable.
Escalate regulatory or safety concerns before proceeding with the shipment.
Working Requirements
Able to work in a fast-paced freight forwarding environment.
Able to manage multiple shipments and deadlines simultaneously.
Willing to provide operational support outside normal working hours for urgent shipments when necessary.
Able to respond promptly to shipment exceptions and customer requirements.
Requirements
Diploma / Higher NITEC / NITEC in Logistics, Supply Chain, Business or related discipline.
Preferably
2–3 years of freight forwarding experience
.
Experience handling air and/or sea freight import/export operations is preferred.
Knowledge of shipping documentation, Incoterms and freight forwarding procedures.
Familiarity with Singapore Customs/TradeNet procedures will be advantageous.
DG knowledge or relevant DG certification will be an advantage.
Proficient in Microsoft Office and freight forwarding/operating systems.
Good written and verbal communication skills.
About Us
Founded in 2015, NKY started out as a local transportation company with one commercial van. We had since expanded our fleet and expanded our capabilities to freight forwarding and warehousing. Today our logistical network and services are focused on key industries sectors such as Semiconductors, Healthcare & Pharmaceuticals, IT infrastructure and Equipment, Fashion Retail.
Mission Statement
We want to establish ourselves as the preferred logistics service provider through digitalisation and robust logistics network with prominent presence in Southeast Asia.
Vision Statement
“To connect businesses by creating unprecedented value with our logistical solutions.”
Our Values
Audacity. Commitment. Excellence.
1. Air & Sea Freight Operations
Handle daily
air and sea freight import/export shipments
.
Arrange bookings with airlines, shipping lines, co-loaders and overseas agents.
Coordinate cargo collection, warehouse receiving, container trucking and final delivery.
Monitor booking confirmation, cargo readiness, vessel/flight schedules, cut-off times and shipment status.
Prepare and check shipping instructions and operational documents.
Follow up closely on transhipment and connecting shipments.
Ensure shipments are executed according to customers' SOPs and agreed service requirements.
2. Documentation
Prepare and verify
HAWB/HBL, MAWB/MBL, shipping instructions, manifests, delivery orders and other shipping documents
.
Check Commercial Invoice, Packing List and other supporting documents for operational requirements.
Ensure documentation is completed accurately and within airline/shipping-line cut-off times.
Coordinate document amendments when required.
Maintain proper shipment records and filing.
3. Customs & Permit Coordination
Coordinate import, export and transhipment permit declarations.
Provide complete and accurate information to the declaring team/agent.
Check permit status before cargo collection, delivery or export where applicable.
Ensure supporting documents are available for customs clearance.
Escalate permit or regulatory issues promptly.
4. Shipment Monitoring & Customer Service
Provide customers with timely shipment status updates.
Proactively monitor shipments instead of waiting for customers to request updates.
Follow up on vessel delays, flight delays, rollovers, offloads, transhipment connections and other exceptions.
Inform customers immediately of any potential delay and provide alternative solutions where possible.
Handle customer enquiries and operational issues professionally.
Follow through on problems until they are fully resolved.
5. Costing & Job Closing
Ensure costing and selling rates are correctly entered into the operating system.
Verify vendor charges and identify unexpected costs.
Record additional charges such as waiting time, detention, demurrage, storage and additional trips.
Ensure all chargeable items are billed to customers where applicable.
Complete job costing and close files promptly after shipment completion.
Submit supporting documents to Finance for billing and vendor payment.
6. DG & Special Cargo
Coordinate Dangerous Goods shipments where required.
Check DG declarations, SDS and supporting documents before shipment acceptance.
Ensure airline/shipping-line acceptance requirements are fulfilled.
Coordinate reefer, oversized, overweight or other special cargo where applicable.
Escalate regulatory or safety concerns before proceeding with the shipment.
Working Requirements
Able to work in a fast-paced freight forwarding environment.
Able to manage multiple shipments and deadlines simultaneously.
Willing to provide operational support outside normal working hours for urgent shipments when necessary.
Able to respond promptly to shipment exceptions and customer requirements.
Requirements
Diploma / Higher NITEC / NITEC in Logistics, Supply Chain, Business or related discipline.
Preferably
2–3 years of freight forwarding experience
.
Experience handling air and/or sea freight import/export operations is preferred.
Knowledge of shipping documentation, Incoterms and freight forwarding procedures.
Familiarity with Singapore Customs/TradeNet procedures will be advantageous.
DG knowledge or relevant DG certification will be an advantage.
Proficient in Microsoft Office and freight forwarding/operating systems.
Good written and verbal communication skills.
About Us
Founded in 2015, NKY started out as a local transportation company with one commercial van. We had since expanded our fleet and expanded our capabilities to freight forwarding and warehousing. Today our logistical network and services are focused on key industries sectors such as Semiconductors, Healthcare & Pharmaceuticals, IT infrastructure and Equipment, Fashion Retail.
Mission Statement
We want to establish ourselves as the preferred logistics service provider through digitalisation and robust logistics network with prominent presence in Southeast Asia.
Vision Statement
“To connect businesses by creating unprecedented value with our logistical solutions.”
Our Values
Audacity. Commitment. Excellence.
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