- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Key Responsibilities:
Operational Leadership: Supervise supervisors and field teams, ensuring alignment with company standards and client expectations.
Strategic Support: Assist in budget planning, resource allocation, and process improvement initiatives.
Client Retention: Address escalated client concerns, negotiate contracts, and build long-term partnerships.
Performance Analysis: Track KPIs, prepare reports, and recommend actionable insights to senior management.
HR Support: Assist with hiring, onboarding, training, and performance evaluations for staff.
Compliance & Safety: Ensure adherence to industry regulations, safety protocols, and company policies.
Innovation: Identify opportunities to enhance service quality, reduce costs, and implement new technologies.
What We’re Looking For:
️ Experience: 3-5 years in operations management, preferably in cleaning, facilities, or hospitality.
️ Leadership: Proven ability to lead teams, manage supervisors, and drive results in a fast-paced environment.
️ Business Acumen: Understanding of budgeting, financial reporting, and operational efficiency.
️ Communication: Exceptional interpersonal skills for client negotiations and internal collaboration.
️ Tech-Savvy: Proficiency in Microsoft Office, scheduling software, and CRM tools.
️ Problem-Solving: Ability to troubleshoot issues creatively and decisively.
️ Flexibility: Willingness to travel between sites and adapt to evolving priorities.
Important Information
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