- Serangoon North-east Region (Singapore) Singapore
CHARLES & KEITH Hiring! Full Time Retail Operations Associate in North-east Region (Singapore), Earn up to SGD 3,800 - Ricebowl
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Job Description
Responsibilities
Responsibilities:
Project & Ops Support
Support SAP S/4HANA project activities, including data validation, issue tracking, and follow-ups
Actively follow up on action items with Ops, IT, Finance, and vendors to ensure timely closure
Track issues, risks, and dependencies; escalate where required
Store Operations Understanding (On-Site)
Visit stores regularly to understand end-to-end store operations and processes
(e.g. sales flow, stock movement, receiving, returns, reporting)
Gather ground insights from stores to support system design, testing, and process alignment
Support change adoption by explaining system/process changes to store teams
Validate that SAP processes work practically on the ground, not just on paper
Communication & Presentation
Prepare clear decks, trackers, and summaries for project updates and Ops reviews
Confidently present findings, issues, and recommendations to stakeholders
Act as a bridge between store operations and project teams
Requirements:
Good understanding of Operations processes (store operations exposure is an advantage)
Strong follow-up skills – able to chase, track, and close actions
Good communication and presentation skills
Comfortable working in a fast-paced environment
Strong Excel and basic reporting skills
CHARLES & KEITH Group is a global fashion company that manages both fashion labels - CHARLES & KEITH and PEDRO. Founded by Charles and Keith Wong, the Group is headquartered in Singapore, with over 700 stores worldwide.
Through our modern and curated designs across footwear, bags and accessories categories, our mission is to empower people to express themselves freely through fashion. Driven by a culture of creativity and collaboration, we seek to continuously elevate our brands by setting new standards with innovative design and technology, refining customer experiences and contributing positively to the communities we serve.
Project & Ops Support
Support SAP S/4HANA project activities, including data validation, issue tracking, and follow-ups
Actively follow up on action items with Ops, IT, Finance, and vendors to ensure timely closure
Track issues, risks, and dependencies; escalate where required
Store Operations Understanding (On-Site)
Visit stores regularly to understand end-to-end store operations and processes
(e.g. sales flow, stock movement, receiving, returns, reporting)
Gather ground insights from stores to support system design, testing, and process alignment
Support change adoption by explaining system/process changes to store teams
Validate that SAP processes work practically on the ground, not just on paper
Communication & Presentation
Prepare clear decks, trackers, and summaries for project updates and Ops reviews
Confidently present findings, issues, and recommendations to stakeholders
Act as a bridge between store operations and project teams
Requirements:
Good understanding of Operations processes (store operations exposure is an advantage)
Strong follow-up skills – able to chase, track, and close actions
Good communication and presentation skills
Comfortable working in a fast-paced environment
Strong Excel and basic reporting skills
CHARLES & KEITH Group is a global fashion company that manages both fashion labels - CHARLES & KEITH and PEDRO. Founded by Charles and Keith Wong, the Group is headquartered in Singapore, with over 700 stores worldwide.
Through our modern and curated designs across footwear, bags and accessories categories, our mission is to empower people to express themselves freely through fashion. Driven by a culture of creativity and collaboration, we seek to continuously elevate our brands by setting new standards with innovative design and technology, refining customer experiences and contributing positively to the communities we serve.
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