AVATAR MODERN TECHNO SERVICES PTE. LTD. Hiring! Full Time Network Engineer (ServiceNow) in Central Region (Singapore), Earn up to SGD 10,000 - Ricebowl

We are seeking an experienced Network Engineer (ServiceNow) to support the onboarding of network infrastructure into the Enterprise Service Management (ESM) platform. The role focuses on executing ServiceNow Discovery and Service Mapping, validating CMDB data, and ensuring accurate onboarding of a 450+ device network estate. The successful candidate will work closely with Network Operations and ESM teams to drive data quality, service visibility, and operational efficiency.

Responsibilities:

• Execute and manage ServiceNow Discovery and Service Mapping for network devices and services.
• Validate, reconcile, and maintain CMDB Configuration Items (CIs) and relationships.
• Onboard network assets and dependencies into ServiceNow with accurate attributes and mappings.
• Troubleshoot discovery issues and improve discovery patterns, probes, and credentials.
• Ensure CMDB data quality through governance and remediation activities.
• Document onboarding standards, processes, and operational procedures.
• Collaborate with internal stakeholders and vendors to support project delivery.

Requirements:

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of experience in network engineering or operations.
• Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB.
• Strong understanding of network technologies, including routing, switching, and firewalls.
• Knowledge of CI relationships, CMDB data models, and data governance practices.
• Experience in Python or PowerShell scripting for automation is advantageous.
• Strong analytical, documentation, and stakeholder management skills.

Avatar Techno Services Pte Ltd. is a Consulting and Solution Provider company in the Information Technology Industry, specialized in providing sound, secure and cost-effective IT solutions to Small & Medium enterprises thereby empowering and accelerating their growth.

Incorporated in 2019, Avatar Techno Services was initially under the banner of ILC Pte Ltd., providing IT Consulting services in Singapore to a handful companies in Singapore and overseas.

Within a short-span, we have grown from simple operation providing mono-service, to a team of dedicated staff, each of which is a professional in its own field.

We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.

Growing over the years with our maturity in service and excellence, we progress with a clear vision of brilliance in IT.

Avatar Techno Services provides customers consulting, integration, and implementation services and specialized in bringing business process capabilities, industry experience, and solution & market expertise that can help our clientele to deploy IT solutions, maximize functionality, and rapidly achieve Return on Investment