- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
To apply or find out more, please contact
Leong Jia Wei
(Reg No: R25157456)
*************
OR
Whatsapp +************* 3812
I also carry more Junior and Senior variants of this role; please browse our Company Page to find out more.
************* '
Responsibilities
Handle and process motor insurance claims promptly, professionally, and fairly within the required turnaround time, subject to the stipulated authority limits and company procedures;
Ensure claim reserves are reviewed and updated promptly to reflect realistic values;
Identify and effectively address any claims that may involve potential fraudulent activity;
Handle telephone and email enquiries while assisting walk-in customers and claimants;
Liaise with internal and external stakeholders, service providers, and intermediaries;
Mentor administration assistants in their support role;
Review and streamline work processes to improve operational efficiency;
Ensure all recovery claims are pursued and followed-up periodically to ensure resolution;
Conduct regular reviews of active claim files;
Any other duty or assignment as and when instructed by the superior.
Requirements
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