Executive, Application Development & Support
Job Purpose:
- To support daily IT application operations, provide user support for business applications, assist in system maintenance activities, and support development and enhancement initiatives to ensure smooth business operations.
Key Accountabilities:
1) Application Support
- Provide Level 1 and Level 2 support for ERP and other in-house systems.
- Troubleshoot incidents and escalate as required.
2) System Development & Enhancement
- Assist in development of new modules, reports, and system enhancements.
- Support testing and validation activities.
3) Integration & Data Management
- Assist in integration tasks between D365 and other systems.
- Ensure data accuracy and integrity during migrations or updates.
4) Process & Documentation Support
- Maintain operational documentation and knowledge base.
- Follow standard processes and IT policies.
Job Requirement:
1. Qualification
- Bachelor’s Degree in IT, Computer Science, or equivalent
2. Years of Experience
- At least 1 - 3 years of working experience in relevant experience
- Additional certification : ITIL or related certification (preferred)
3. Functional/Technical Skills & Knowledge
- Basic ERP System Knowledge (D365 preferred)
- System Development & Scripting (PHP, HTML & CSS)
- Helpdesk / Ticketing Support
- Team Leadership & Mentoring
- Database Management (MySQL)
- Process Documentation & Compliance
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
Education:
Work Location: In person