全职 (Mandarin Speaking) Customer Service Executive 工作, 薪水 up to MYR 3,200, JEV Management & Trading Federal Territory 公司招聘中 - Ricebowl

Looking for a stable customer service career with regular office hours? Join a professional customer support team where you'll assist customers, resolve enquiries, and build valuable communication skills in a supportive office environment.

Whether you're a fresh graduate, making a career switch, or looking for your next customer service opportunity, comprehensive paid training will be provided to help you succeed from day one.

Employment Type: Full-Time

Working Hours:

• Monday – Friday
• 9:00 AM – 6:00 PM

Work Arrangement:

• On-Site

Benefits

• Salary: RM2,500 – RM3,200 (Based on Experience)
• Paid Training (Approximately 1 Week)
• Yearly Salary Increment
• Career Development Opportunities
• Monday to Friday Working Schedule
• Easily Accessible via LRT
• EPF & SOCSO
• 12 Days Annual Leave
• 14 Days Medical Leave

Who Should Apply?

This role is suitable for:

• Fresh graduates looking to build a professional career
• Candidates seeking regular office hours and work-life balance
• Individuals from customer service, retail, hospitality, banking, insurance, education, or healthcare backgrounds
• Candidates looking to transition into an office-based customer service role
• Anyone who enjoys communicating with customers and solving problems

Requirements

• No minimum SPM qualification required.
• Fresh graduates and candidates without experience are encouraged to apply.
• Previous experience in Customer Service, Retail, Hospitality, Banking, Insurance, Education, Nursing, Client Servicing, or related fields is an advantage.
• Good command of English and Mandarin.
• Strong communication and interpersonal skills.
• Positive attitude with a willingness to learn.
• Customer-focused with good problem-solving abilities.
• Able to work independently and collaboratively within a team.
• Comfortable working in a structured office environment.
• Malaysian citizens are encouraged to apply.

ResponsibilitiesCustomer Support

• Handle customer enquiries through inbound and outbound calls, as well as email.
• Provide accurate information regarding products and services.
• Deliver professional, friendly, and efficient customer service.

Case Resolution

• Investigate customer concerns and recommend suitable solutions.
• Escalate complex cases to the relevant departments when required.
• Ensure customer enquiries are resolved within established service standards.

Administration & Documentation

• Maintain accurate customer records and update information in the internal system.
• Record customer interactions and case details accurately.
• Ensure compliance with company procedures, documentation requirements, and quality standards.

Working Location

Bangsar South, Kuala Lumpur

Walking distance to LRT station.

Why Join This Opportunity?

Enjoy the benefits of a stable Monday-to-Friday work schedule while building a rewarding career in customer service. With structured paid training, annual salary increments, and opportunities for career growth, this role offers an excellent environment for both fresh graduates and experienced professionals to develop valuable skills in a professional office setting.

Pay: RM2,500.00 - RM3,200.00 per month

Work Location: In person