DOMITYS BANGSAR KL Hiring! Full Time Executive- Assistant Manager in Federal Territory - Ricebowl

• Staff Management: Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff.

Schedule and assign tasks to ensure efficient coverage and quality service.

• Cleaning Standards: Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces.

Ensure compliance with hotel policies and industry hygiene standards.

• Inventory and Supplies: Manage inventory of cleaning supplies and linens.

Coordinate with suppliers and place orders as needed.

• Quality Control: Conduct regular inspections to ensure rooms and public areas meet established cleanliness standards.

Address and rectify any issues identified during inspections.

• Training and Development: Train new staff on cleaning procedures, safety protocols, and customer service expectations.

Provide ongoing training to enhance the skills of the housekeeping team.

• Budget Management: Manage the housekeeping budget, including labor costs, supplies, and equipment maintenance.

Identify cost-saving opportunities without compromising service quality.

• Communication: Communicate effectively with other hotel departments to coordinate housekeeping activities.

Address guest concerns and collaborate with the front desk to ensure smooth guest experiences.

• Performance Metrics: Establish and monitor performance metrics for the housekeeping team.

Implement improvement plans based on performance evaluations.

• Sustainability Initiatives: Implement and promote sustainable housekeeping practices to support the hotel's environmental goals.

Introduce eco-friendly cleaning products and procedures.

• Emergency Response: Develop and implement emergency response plans for unexpected situations, such as spills or accidents.

Ensure the team is trained on emergency procedures.

Job Type: Full-time

Education:

• STM/STPM (Preferred)

Experience:

• Housekeeping: 1 year (Required)

Work Location: In person