Hospilite Hiring! Full Time Outbound Call Agent in , Earn up to SGD 3,300 - Ricebowl

Key Responsibilities:

• Handle outbound calls from individuals regarding bills and related inquiries with professionalism.
• Provide assistance and information on billing processes, payment options, and insurance claims.
• Ensure accurate documentation of conversations and transactions in our systems.
• Collaborate effectively with team members to resolve issues and improve customer experience.

Requirements:

• Proven experience in call center environments preferred.
• Excellent communication skills and a courteous phone manner.
• Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
• Strong attention to detail and organizational skills.
• Able to communicate effectively in English and Mandarin (spoken) to liaise with Mandarin-speaking customers preferred.
• Candidate must possess at least Higher secondary/A level/College, Professional Certificate or equivalent

Pay: $2,300.00 - $3,300.00 per month

Experience:

• Call center: 2 years (Preferred)

Work Location: In person