- Bukit Timah Central Region (Singapore) Singapore
Smilepoint Dental Hiring! Full Time Senior Business Associate (Patient Relations) in Central Region (Singapore), Earn up to SGD 3,400 - Ricebowl
Senior Business Associate (Patient Relations)
Smilepoint Dental
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Job Description
Responsibilities
Own patient relations at our dental group. This senior front-of-house role mixes hands-on service with leadership — you mentor the team, handle escalations, and hold service standards across three clinics.
Work schedule:
5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.
What you'll do
Deliver and model patient service the team can copy
Mentor front-desk colleagues and maintain standards
Resolve complaints and escalations
Coordinate with the clinical team and oversee claims accuracy
Carry out the administrative work behind daily clinic operations
What we're looking for
Experienced in front-desk or patient service, ideally healthcare
Supervisory or mentoring experience; strong communicator
Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
A local diploma or equivalent (required)
Rotating roster with one weekend day
Why join us
$2,800-$3,400, based on experience; CPF, insurance, paid leave
Fixed day schedule, two rest days a week, no nights, all public holidays off
Leadership development and incentives
Clinician-led practice. Three clinics, operating since 2005.
Smilepoint Dental is a progressive healthcare group with modern facilities. We are located in the central & south Singapore, minutes away from the the circle line MRT line. We seek committed individuals to join our passionate and patient-centered team.
Work schedule:
5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.
What you'll do
Deliver and model patient service the team can copy
Mentor front-desk colleagues and maintain standards
Resolve complaints and escalations
Coordinate with the clinical team and oversee claims accuracy
Carry out the administrative work behind daily clinic operations
What we're looking for
Experienced in front-desk or patient service, ideally healthcare
Supervisory or mentoring experience; strong communicator
Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
A local diploma or equivalent (required)
Rotating roster with one weekend day
Why join us
$2,800-$3,400, based on experience; CPF, insurance, paid leave
Fixed day schedule, two rest days a week, no nights, all public holidays off
Leadership development and incentives
Clinician-led practice. Three clinics, operating since 2005.
Smilepoint Dental is a progressive healthcare group with modern facilities. We are located in the central & south Singapore, minutes away from the the circle line MRT line. We seek committed individuals to join our passionate and patient-centered team.
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