- 9004 TAMPINES STREET 93 East Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Administrative Executive
We are looking for a reliable, organised and detail-oriented Administrative Executive to support our daily office operations, customer communication, job scheduling, quotations, documentation and payment follow-up.
Key Responsibilities
• Respond to customer, supplier, contractor and management enquiries by phone, WhatsApp and email.
• Receive, log and coordinate plumbing, drainage, high-pressure jetting and maintenance service requests, ensuring complete customer and site information is captured.
• Collect accurate job information, including customer details, site address, service required, urgency and access instructions.
• Coordinate technician schedules and arrange site appointments.
• Prepare and send quotations, work orders, purchase orders, invoices and related documents.
• Maintain trackers for quotations, work orders, job completion status, invoices, outstanding payments and customer follow-ups; escalate overdue or urgent matters to management.
• Support the preparation and organisation of service reports, project documents, work orders, purchase orders, invoices, delivery documentation and customer handover records.
• Communicate appointment confirmations and service updates to customers.
• Maintain accurate customer, supplier, employee and project records.
• Prepare simple reports and update Excel or Google Sheets trackers.
• Organise documents and maintain efficient electronic and physical filing systems.
• Schedule meetings and prepare accurate meeting minutes when required.
• Support management with daily administrative and operational tasks.
• Handle company and customer information confidentially.
• Coordinate with technicians, building managers, contractors, suppliers and other stakeholders.
• Assist with general office administration and other duties reasonably related to the role.
Requirements
• At least 5 years of relevant experience in administration, office coordination, customer service, operations support or a similar role.
• Good written and spoken English.
• Strong follow-up skills, attention to detail and ability to manage multiple tasks.
• Comfortable communicating professionally by phone, WhatsApp and email.
• Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Able to maintain accurate records and follow established administrative procedures.
• Able to work independently, prioritise tasks and seek clarification when necessary.
• Professional, reliable, polite and willing to learn.
• Able to work in a fast-paced service environment and manage changing priorities, urgent customer requests and technician schedules.
• Experience with quotations, invoices, scheduling, suppliers, contractors or service businesses will be an advantage.
Preferred Experience
• Experience in construction, engineering, facilities management, plumbing, maintenance or another service-based company.
• Experience coordinating field workers or technicians.
• Experience using accounting, job-management, CRM or document-management software.
• Experience following up on quotations and outstanding payments.
• Basic knowledge of UBS or similar accounting systems.
What We Offer
• Stable full-time position in a growing Singapore service company.
• Practical exposure to business administration and operations.
• Opportunity to support customer service, scheduling, quotations and company systems.
• Training on DJR’s services, procedures, software and documentation.
• Annual leave, medical benefits, performance bonus and/or transport allowance, where applicable.
How to Apply
Please submit:
• An updated resume.
• Your expected monthly salary.
• Your earliest available start date.
• Details of relevant experience in quotations, invoices, scheduling, customer service or technician coordination.
• Two professional references, if available.
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