Oriental Fastech Manufacturing Hiring! Full Time CUSTOMER SERVICE INTERN in Pulau Pinang - Ricebowl

About the role

Assist in handling customer inquiries via phone, email, or walk-in. Provide accurate information regarding company products and services. Support the customer service team in resolving customer complaints and issues. Maintain proper records of customer interactions and feedback. Follow up with customers on pending matters when required. Assist in preparing reports and administrative documentation. Coordinate with other departments to ensure smooth communication and service delivery.

Key responsibilities

• Handle customer inquiries via phone, email, or walk-in

• Provide accurate information regarding company products and services

• Support the customer service team in resolving customer complaints and issues

• Maintain proper records of customer interactions and feedback

• Follow up with customers on pending matters when required

• Assist in preparing reports and administrative documentation

• Coordinate with other departments to ensure smooth communication and service delivery

About you

• Currently pursuing Diploma or Degree in Business Administration, Communication, or related field

• Good communication and interpersonal skills

• Basic knowledge of Microsoft Office (Excel, Word, PowerPoint)

• Able to work independently and in a team environment

• Positive attitude and willingness to learn

• Internship duration : Oct'26/Nov'26-Mar'27 / April'27