Job Summary
The Admin (Contract-basis) is responsible for providing administrative and operational support, managing event registrations, handling customer enquiries through various communication channels, and assisting the team in planning and coordinating company events. Duration period : 4 Months
Key Responsibilities
1. Administrative Support
- Perform daily administrative and clerical duties.
- Prepare, organize, and maintain documents, records, and reports.
- Assist with data entry, filing, scheduling, and other administrative tasks.
- Support the team with ad-hoc administrative duties as required.
2. Event Registration & Coordination
- Manage participant registration for company events, workshops, campaigns, and activities.
- Monitor registration status, attendance lists, and participant information.
- Follow up with participants regarding registration, payment, confirmation, and event details.
- Assist in preparing registration materials, attendance lists, name tags, and other event documents.
3. Customer Communication & Social Media Enquiries
- Respond to customer enquiries and messages through:
- WhatsApp
- Instagram Direct Messages (DM)
- TikTok
- Email
- Provide accurate information regarding events, registration, products/services, schedules, and other enquiries.
- Escalate customer issues or enquiries to the relevant department when necessary.
- Maintain professional, friendly, and timely communication at all times.
4. Event Committee
- Serve as a committee member for company events and activities.
- Assist in event preparation, setup, registration, crowd management, and coordination.
- Coordinate with internal teams, vendors, speakers, participants, and other relevant parties.
- Assist during events to ensure smooth execution and provide on-site support.
- Perform other event-related duties assigned by the Event Lead / Management.
5. Other Duties
- Support other departments when required.
- Perform ad-hoc tasks assigned by Management from time to time.
- Maintain confidentiality of company and customer information.
- Ensure all duties are performed professionally and in accordance with company policies and procedures.
Requirements
- Minimum SPM/Diploma or equivalent.
- Good communication and interpersonal skills.
- Comfortable handling WhatsApp, Instagram, TikTok, and email enquiries.
- Good organizational and multitasking skills.
- Able to work independently and as part of a team.
- Willing to work during weekends or outside normal working hours when required for events.
- Prior experience in administration, customer service, social media, or event coordination is an added advantage.
- Immediate availability to join is highly preferred.
Pay: RM2,000.00 - RM2,500.00 per month
Work Location: In person