全职 Internship done full time ( Data Center Operation ) 工作, 薪水, 深圳市法本信息技术股份有限公司 Federal Territory 公司招聘中 - Ricebowl

Location: Kuala Lumpur or Johor Bahru

The IDC Operations Engineer is responsible for maintaining stable, secure, and efficient operation of the IDC data center environment. This role involves monitoring systems, executing maintenance tasks, managing work orders, and responding to incidents according to SLA requirements. The position requires strong technical ability, attention to detail, and strict adherence to operational procedures and safety standards.

Responsibilities

• Maintain a strong understanding of IDC environments and monitoring systems; identify and assess potential risks through regular inspections.
• Follow EOP (Emergency Operation Procedures) to quickly and accurately handle urgent issues, document incident data, and produce initial incident reports.
• Use the ticketing system efficiently, mastering all SOP (Standard Operating Procedure) guidelines to complete tasks independently with zero error and full SLA compliance.
• Be familiar with IDC equipment such as switches, servers, and cabling; perform installation, rack-mounting, cabling, maintenance, and troubleshooting according to technical standards.