- Kampung Ulu Tiram, Johor Ulu Tiram Johor Malaysia
Working Location
Job Description
Responsibilities
Job Scope
Act as the primary point of contact for customer enquiries regarding orders, deliveries, pricing, and product availability.
Maintain and update customer records, pricing, and sales databases.
Coordinate with the internal teams regarding order fulfilment.
Monitor order status and follow up on deliveries and outstanding issues.
Assist in preparing sales reports, forecasts, and performance analysis.
Resolve customer issues by coordinating with relevant departments.
Build and maintain positive relationships with customers through professional and responsive communication.
Perform other duties and ad hoc assignments as assigned by the Management.
Key Requirements
Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum 2–3 years of experience in sales administration or sales support.
Strong organizational, communication, and interpersonal skills.
Able to multitask and work under pressure in a fast-paced environment.
Important Information
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