- Johor Bahru, Johor Johor Bahru Johor Malaysia
Hiring! Full Time F-B Operations Manager in Johor - Ricebowl
Working Location
Job Description
Responsibilities
About the role
An experienced F&B Area Operations Manager role for someone with experience managing multiple F&B outlets, developing people, implementing SOPs and improving operational performance. This is a hands-on leadership position working closely with the Founder to strengthen operations and prepare the business for future growth.
Key responsibilities
Oversee the daily operations of multiple F&B outlets
Lead, coach and develop Store Managers and outlet teams
Ensure consistency in food quality, service and operating standards
Develop and implement SOPs, checklists and operational systems
Establish structured staff training and onboarding processes
Conduct regular outlet visits, audits and performance reviews
Monitor sales, food cost, labour cost, wastage and inventory
Identify operational issues and implement effective solutions
Improve productivity, efficiency and profitability across outlets
Work with Store Managers to achieve operational and financial targets
About you
Minimum 5 years of F&B experience
Proven experience managing multiple F&B outlets
Previous experience as an Area Manager, Operations Manager, Cluster Manager or Multi-Outlet Manager
Strong experience in SOP implementation and staff training
Experience managing and developing Store Managers
Experience in new outlet openings
Good understanding of food cost, labour cost, inventory and wastage control
Strong leadership, communication and problem-solving skills
Able to work independently and take ownership of results
Willing to travel between outlets in Johor Bahru
About us
We are a growing Malaysian F&B group based in Johor Bahru, currently operating multiple outlets with plans for further expansion.
Benefits
Opportunity to join a growing Malaysian F&B group
Work closely with the Founder
Opportunity to build and improve our multi-outlet operations
Significant involvement in future outlet expansion
Career growth into a senior Operations / Head of Operations role
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