- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia

Working Location
Job Description
Responsibilities
Responsible for monitoring and management of the network operation for MS projects Responsible for the development of project network operation management methodology, including FLM, NOC and OSS domain.
Responsible for developing O&M Process, Procedure, Template, Tools, Regulations etc., and reinforce its execution
Responsible for the routine monitoring of network operation & performance management in terms of SLA & KPI.
Responsible for significant incident/CR management
Responsible for procurement strategy development and subcontract management inside of project
Responsible for Quality, EHS, Internal control and Risk management.
Responsible for customer reporting, expectation management and value presentation
Experience
Bachelor’s Degree or above in telecommunication field or equivalent.
At least 5 years practical experience in Telecommunications industry
Be familiar with O&M management of Telecom Operators or Managed Services operations of telecom vendors. Candidates with Wireless Operator experience on manager level are preferred.
Expertise in one or more of the following areas: NOC Operation, Field Operation, Network Performance Management, OSS/IT, eTom/ITIL, TL9000, PMP etc.
Skills
Professional Leader
Performance management of staff
Communication skills at CxO level
Presentation skills
Process and Project Management
Possess good interpersonal and negotiation skills
Be able to work as a team leader, have good coordination skills
Other Requirements
Be Energetic and customer oriented
Be able to work globally and travel frequently within a short notice and work overseas
Mature and positive attitudes; strong sense of quality; able to work well in a fast-paced, multi-culture dynamic environment.
Be able to accept high pressure
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.