Dialog Group Berhad Hiring! Full Time SAP BASIS and Security Analyst in Selangor - Ricebowl

About the Role

Responsible for SAP BASIS administration, user access management, security governance, and supporting SAP projects and operational activities across SAP S/4HANA Private Cloud and integrated SAP cloud solutions. Support and maintain the SAP landscape, ensuring system availability, performance, security, and compliance.

Responsibilities

SAP BASIS Administration

• Monitor SAP system health, performance, and availability across production and non-production environments.
• Perform system administration activities including client administration, transport management, job scheduling, and system monitoring.
• Support SAP upgrades, support pack implementation, kernel upgrades, and system refresh activities.
• Manage SAP transport requests and coordinate deployment across landscapes.
• Monitor and resolve BASIS-related incidents, problems, and service requests.
• Support backup, recovery, disaster recovery, and business continuity activities.
• Coordinate with infrastructure teams, cloud hosting providers, SAP, and external vendors on technical issues.

SAP Security & Authorisation

• Provision, modify, and revoke SAP user access in accordance with approved processes.
• Design, maintain, and support SAP roles, profiles, and authorisation concepts.
• Perform user access reviews and support periodic compliance audits.
• Monitor segregation of duties (SoD) risks and assist in mitigation activities.
• Support identity and access management processes and governance requirements.
• Investigate and resolve access-related incidents and authorisation issues.

Operations & Support

• Act as Level 2 support for BASIS and security-related incidents.
• Troubleshoot system performance, connectivity, printing, interface, and access issues.
• Monitor batch jobs, background processing, RFCs, and system integrations.
• Support root cause analysis and implement preventive measures for recurring issues.
• Maintain technical documentation, runbooks, and support procedures.

Governance & Compliance

• Ensure compliance with IT governance, cybersecurity, and audit requirements.
• Support internal and external audits involving SAP systems and access controls.
• Participate in business continuity and disaster recovery testing activities.
• Maintain evidence and documentation for compliance assessments.
• Support continuous improvement initiatives for SAP operations and security processes.

Projects & Continuous Improvement

• Support SAP implementation, enhancement, and migration projects.
• Participate in testing activities during upgrades and system changes.
• Identify opportunities for automation and operational efficiency improvements.
• Support adoption of SAP best practices, security standards, and technical governance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3–5 years of experience in SAP BASIS and/or SAP Security administration.
• Hands-on experience supporting SAP S/4HANA Private Cloud environment.
• Experience in user access management, role administration, and security compliance.
• Possess strong troubleshooting skills, a good understanding of SAP administration and security concepts, and the ability to work closely with business users, functional teams, vendors, and auditors.
• Permanent and based in Petaling Jaya, Selangor