SUMMARY
The Business Support Executive provides administrative and operational support to the Sales team to ensure smooth sales processes and excellent customer service. This role is responsible for preparing quotations and tenders, coordinating customer requests, maintaining accurate databases, and generating reports to support business performance.
RESONSIBILITIES
Prepare accurate and timely quotations to support sales initiatives and tender submissions
Follow up on sales orders to ensure smooth processing and customer satisfaction
Generate detailed reports and maintain up-to-date databases to support decision-making and operational tracking
Build and maintain positive relationships with customers to enhance client retention and satisfaction
Utilize Microsoft Office tools to create documents, presentations, and spreadsheets that support marketing and sales activities
Collaborate effectively within the team to achieve shared goals and deliverables
Demonstrate meticulous organization and attention to detail in managing administrative tasks
Leverage knowledge of SAP/SAGE systems, when applicable, to support sales and inventory management
REQUIREMENTS
Minimum a Diploma or Bachelor in Business, Science, Engineering, or a related field, with at least 3 years of experience in sales support, order management or business operations
Prior experience in the scientific or medical equipment, devices, or consumables industry is an advantage
Strong communication skills with proficiency in spoken and written English
Proficient in Microsoft Office applications (Word, Excel, and PowerPoint)
Meticulous, well-organised, and detail-oriented
Positive attitude with a strong willingness to learn and grow
Familiarity with SAP or other ERP systems is preferred
A collaborative team player with the ability to work effectively across departments
Thank you for your interest in this role and your time to apply. We regret to inform you that only shortlisted candidates will be notified.
ITS Science & Medical Group is the leading regional solutions provider in science and medical sector, enabling access to world-class technologies and delivering end-to-end solutions from research and quality control to pharmaceutical production, clinical diagnostics, and patient care across the region.
With close to five decades of experience, our history anchors on our reputation as a reliable partner to both manufacturers and our esteemed clients. As an integrated platform combining science, medical and projects, we operate through direct offices across Southeast Asia - Singapore, Malaysia, Thailand, Vietnam, Indonesia, the Philippines, and Cambodia to deliver expertise where it’s needed most.
Be part of a team recognized as a recipient of Singapore’s 2025 Enterprise 50 Awards, committed to Inspiring Science, Elevating Healthcare, where your contributions help advance innovation and improve lives.