Savor Of Life Hiring! Full Time Savor Transform Project Manager in Federal Territory, Earn up to MYR 3,500 - Ricebowl

About the role
Transform is a ten-day, medically supervised plant-based health programme. Participants get pre and post blood tests, a doctor consultation, 20 curated meals, 1-on-1 consultations and group support, with delivery included.

You will run each cohort end to end, from a participant's first enquiry to their post-programme blood test, not including giving medical advice as we have a team of doctors and nutritionists to answer clinical questions.

What you'll do

• Answer WhatsApp and call enquiries, close sign-ups, and collect payment, allergies and delivery details.
• Book pre-programme blood tests and doctor consultations, and get results back in time for meal personalisation.
• Send the kitchen an accurate daily cook list with counts and every allergy.
• Make sure lunch and dinner are packed, routed and delivered on time for ten days, and recover late or failed deliveries the same day.
• Run the participant group chat and keep it positive, especially around the day 4–6 drop-off.
• Make sure every participant completes the post-programme blood test, then review results with each one.
• Post daily content, schedule 1-on-1 consultations, and keep participant, payment and results records clean.
• Report enrolments, completion, outcomes, cost per participant and complaints to management.
• Write SOPs so the next cohort doesn't depend on one person's memory.

What we're looking for

• 3–5 years in F&B, catering, meal delivery, clinic or wellness programme operations, with some customer-facing work
• Comfortable coordinating a kitchen, a delivery run and a clinic appointment in the same hour
• Strong written Bahasa Malaysia and English (Mandarin is a plus)
• Fast, warm and clear on WhatsApp, and calm when handling complaints
• Confident with spreadsheets for counts, costs and before-and-after results
• Discreet with health information
• Organised under pressure (a cohort start date does not move)
• Own transport, and willing to be at the kitchen early

Nice to have

• Health, nutrition or naturopathy background
• Experience working with clinics, labs or doctors
• HACCP or food-handling certification
• Plant-based food interest
• Content writing skills
• Experience launching something new

Pay: From RM3,500.00 per month

Work Location: In person